In our last post, we looked at
what Epic Connectors mean for Revenue Cycle products. But Connectors are only one piece of the larger picture based on what everything Epic seems to have done in 2026.
There seem to be two things being done by Epic at the same time
- It is standardizing the pipe, the open channels that data and actions flow through.
- It is absorbing the generic, the routine work it can now do itself.
If you sell into Epic hospitals, both of these affect you. What do you bring that Epic can’t make itself?
The two pieces
1. Standardizing the pipe
Epic is replacing closed, custom channels with open standards that it runs at scale. MCP for Connectors. DICOMweb and FHIR for images. Direct price feeds from pharmacies. Getting into Epic becomes easier. But the channel belongs to Epic, so your product shows up
inside Epic’s workflow, not as a separate place people go to.
2. Absorbing the generic
Epic is building routine work into its own AI agents: Art for clinicians, Penny for revenue cycle and Emmie for patients. Hospitals can also build their own agents in Agent Factory. Work that looks the same in every hospital, like drafting an appeal letter or answering a scheduling question, becomes an Epic feature.
Four buckets
Together, these two moves sort products into four buckets.
| Bucket |
What happens |
Typical products |
| Absorbed |
Epic does it natively. The standalone product loses its reason to exist. |
Generic AI point tools |
| Channelled |
The product survives but is reached through Epic. Its interface fades, and the value moves to the answer it gives. |
Specialist products with unique data or expertise |
| Squeezed |
The middle layer thins as Epic owns the pipe. |
Middleware, integration and automation shops; products whose value is a portal |
| Empowered |
A sector gets reach or demand it didn’t have before. |
Suppliers of things Epic can’t make; builders of the new pipes |
Epic’s four big moves of 2026, at a glance
Three of the four moves standardize a pipe. One absorbs. Find your product in the table. “(our view)” is our understanding of the industry. Not anything reported.
| Move |
Absorbed |
Channelled |
Squeezed |
Empowered |
| Connectors: Announced Oct 2026, on the Showroom from Mar 2027. Epic’s agents now call outside apps, instead of apps reaching into Epic. |
Point tools whose only job Penny can learn |
Specialist apps: revenue cycle, wayfinding, pharmacy delivery |
Middleware; portal-based products |
Connector builders; governance and testing tools; vendors with unique data |
| Prescription Marketplace: Announced Oct 2026, ships summer 2027. Pharmacies’ cash prices show next to the patient’s insured cost before a prescription is sent. |
Standalone price lookup tools (our view) |
Pharmacies, as price feeds inside the prescribing screen |
Middlemen whose value is hidden prices (our view) |
Cash-pay pharmacies; drugmakers with direct cash programs |
| Diagnostic Image Exchange: Released Aug 2026. Clinicians pull CTs, X-rays and MRIs from other health systems in one click, so no more CDs. |
Epic-to-Epic image courier services (our view) |
Image archives (PACS), as sources behind Epic |
CD-based and closed image-sharing workflows (our view) |
Radiology groups; imaging centers; imaging AI |
| Agent Factory + Art, Penny, Emmie : Agents since 2025, Agent Factory broadly available in 2027. Penny already drafts appeals, and Epic plans for it to submit straightforward ones on its own. |
Generic AI tools: basic appeal drafting, simple chatbots, simple automations |
Specialists reached through Connectors |
RPA, automation and custom integration shops |
Tools that help hospitals build and govern their own agents (our view) |
So which bucket is your Product in?
Ask yourself one question: what does your product bring that Epic can’t make itself?
- If the answer is nothing, you’re likely absorbed.
- If your value is the pipe itself, the integration or the portal, you’re likely squeezed.
- If you bring something real, like unique data, actual prices, the actual images or specialist judgment, you’re channelled or empowered. Empowered if Epic’s pipe opens a new market for you. Channelled if it only changes how people reach you.
The products that do well will be the ones Epic can’t build and its agents can’t do without.
At Cennest, we work where the pipe is being standardized. We build SMART on FHIR integrations on Epic and Cerner today, and next, the Connectors and MCP servers that put specialist products inside Epic's workflow, along with testing for how agents actually behave against them.
Not sure which bucket you're in? Let's talk.
Team Cennest
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